Shipping Policy

Effective Date: July 5, 2026

Thank you for shopping at CanaKasa! We are dedicated to delivering your premium teak cutting boards quickly and safely. Below are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays).
You will receive a notification email with tracking information as soon as your order has shipped.
If we experience a high volume of orders, shipments may be delayed by a few days. If there is a significant delay in the shipment of your order, we will contact you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges and estimated delivery times for your order will be calculated and displayed at checkout.

Shipping Method	Estimated Delivery Time	Shipping Cost
Standard Shipping	3–5 business days	Free / $X.XX (Depends on your setup)
Expedited Shipping	1–2 business days	Calculated at checkout

Note: Delivery delays can occasionally occur due to carrier issues or severe weather.

3. Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s).
The tracking number will become active within 24 hours.

4. Customs, Duties, and Taxes

CanaKasa is not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages & Lost Packages

We pack our heavy-duty teak boards with extra care to ensure they arrive in perfect condition.
If you receive your order damaged, please save all packaging materials and damaged goods, take clear photos, and contact our support team within 48 hours of delivery so we can arrange a replacement for you.

6. Contact Information

If you have any questions about the shipping of your order, please reach out to us:

Email: nahebllc@gmail.com
Address: Clay Hempstead Business Park 8732 Clay Road, Suite 103-105, Houston, TX, 77080